Meet The Woodlands Plastic Surgery Staff

From left to right: Christie Bissmeyer, Front Office Coordinator; Lynsey Hedrick, Patient Care Coordinator; Dr. Sugene Kim, Board Certified Plastic & Recontructive Surgeon; Dawn Bilyeu, Office Manager; Lauren Wooley, Registered Nurse; Gina Romer, Patient Care Coordinator & Licensed Aesthetician

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Dawn Bilyeu – Office Manager

As Office Manager, Dawn coordinates all patient relation functions, business operations, public relations, and sales and marketing efforts. Dawn is a dedicated patient advocate; her primary focus is making sure that every patient feels secure in their decision to choose our practice. As a counselor and patient liaison, she understands the importance of patient education and will guide you throughout your journey with SGK Plastic Surgery.

Dawn has been in the medical field for 14 years and worked in a number of specialties ranging from Internal Medicine to Anesthesia. She began working in the specialty of Plastic Surgery after her family moved to Houston, TX in 2009. She has two young children, and enjoys utilizing her artistic background by drawing in her spare time.

Her mission as Office Manager at SGK Plastic Surgery is responding to your needs and focusing on your desires to help you achieve amazing results. “I feel so blessed to be able to help our patients make decisions to reach their aesthetic potential, which eventually helps them feel more confident.” Dawn explains, “From the moment you walk through the doors you can feel that each one of us is here to help you, we are dedicated to your goals.”

“Whether you are coming in for a non-surgical treatment, such as BOTOX®, or for an interest in surgery we want you leave our office feeling confident about your choice.” Dawn and other staff members at SGK Plastic Surgery are all eager to assist in any way necessary to make your experience with our practice a positive one. “We have a unique team, we have an integrity and loyalty to uphold for our patients, we are passionate about the care we provide and go well beyond the surgery process, we build lasting relationships with our patients. ”

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Gina Romer – Patient Care Coordinator and Licensed Aesthetician

Gina wears two distinct hats in our practice. As the Patient Care Coordinator, she books surgical appointments and follows patients through the process of attaining their goals, offering support, information, and personalized care. As a licensed aesthetician, she also provides a range of anti-aging services to our patients, including facials, medical-grade chemical peels, amino acid peels, Vi Peel, eyelash extensions, and pre-and post-procedural skin care regimens.

A native of New Orleans, Gina trained and was licensed by the Aveda Institute, staying on after graduation as an instructor for the company. When she relocated to Houston in 2005, she continued to teach for Aveda while also doing aesthetic treatments at an area health club spa.

Of her work in our practice, Gina says: “Our patients can call us whenever they want to and they do because Dr. Kim and each of us on staff share the common goal of developing real relationships with the people we see. The best part of my job is working for Dr. Kim. She is so down to earth, which make our patients feel at home and comfortable and those of us who work for her feel the same way. She likes us to pursue continuing education, and her extensive teaching background carries over to the way she interacts with her patients.”

“We want our patients to know that we treat them as individuals and personalize the care that we offer and they like having a woman doctor and feel that Dr. Kim really relates to them. Patients regularly tell us how well tended they feel when they come here, and thank us for staying in contact with them long after their procedure has been done. As a staff, we’re all happy here, and when you’re happy to go to work each day, you do a good job and it shows. Best of all, our patients feel it. That’s what sets us apart, I think. We give excellent care and feel fortunate to be here to give it.”

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Lauren Wooley, RN

Lauren, SGK Plastic Surgery’s Registered Nurse, is a Louisiana native with extensive training and experience in cosmetic medicine. She comes to SGK with a strong focus on giving patients an experience marked by honesty, integrity and excellent results.

“One of the greatest joys of working here is seeing how happy patients are after a procedure,” notes Lauren. “The transformation a patient undergoes is beyond the physical — when you see the happiness, the relief of having made a big change, you are reminded that these procedures have a much deeper meaning and importance than just a simple physical enhancement.”

When patients express their desires, Lauren listens intently and asks questions for clarification. “Just because two people may be getting the same procedure, it does not mean they have the same goals,” she says. “If there are better ways to reach the patient’s goal, we need to make certain we are focused on their desires, listening to what they are saying and that we express our honest opinions to them.”

Watching a patient who was initially skeptical of cosmetic procedures become happy and confident brings a certain joy to Lauren in her job as a Registered Nurse. “Patients will come in who are hopeful but doubtful about what can be done to help them. Watching their transformation is fulfilling, and the elation is contagious.”

For Lauren, the focus on the patient experience is the key to what makes SGK Plastic Surgery so special. “Everyone at SGK is dedicated to making this a place where the patient is truly heard, where excellent care, honesty and integrity combine to create a fantastic experience. I am so happy to be a part of this team, to be able to bring my energy to a place of such support and excitement.”

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Lynsey Hedrick – Patient Care Coordinator

As Patient Care Coordinator, Lynsey schedules appointments and follows patients through the process of attaining their goals from start to finish. She offers encouragement, vital information, and tailored care for our patients and their families. As a mother to two young daughters, she also provides an understanding viewpoint to patients whose bodies have been altered from pregnancy and breastfeeding.

Lynsey attended the University of Houston where she was a cheerleader and English major. After college, she moved to Salt Lake City, Utah where she lived with her husband for 4 years. It was during her time in Utah that she first worked for a plastic surgeon and discovered a love for her patients. “I now know firsthand how important it is to feel great about yourself. It affects everything you do. Watching my patients transform from zero self-esteem to confident men and women is incredibly rewarding.”

“I love my job because I leave the office everyday with a sense of fulfillment. I am helping people in our community feel better about themselves and I do it with total confidence. Cosmetic surgery is a huge decision and one that should not be taken lightly. Dr. Kim is a remarkable person, inside and outside of the operating room. Anyone considering cosmetic surgery should meet her”.

SGK Plastic Surgery stands out to Lynsey as significantly better than the rest. “Dr. Kim is REAL. She is personable, relatable, and extremely understanding. Her perspective on being a woman and having a woman’s body is spot on. It comes naturally to her to make others feel comfortable. Our patients rave about her. She is an absolute joy to work for!”

Accommodating patients of every age range, Lynsey creates lasting relationships and cherishes each person as if they were her close, personal friends. “This practice stands out from others because we are all very passionate about what we do. We thrive off of our patients and meeting their needs. We are not simply a cosmetic surgery practice. We consider ourselves to be family.”

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